[1] CB Insights data, Deloitte analysis, March 2014.
[2] Marketingcharts, "The collaborative economy: Demographics of 'sharers'," March 6, 2014,
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[9] Ryan Lawler, "Airbnb tops 10 million guest stays since launch, now has 550,000 properties listed worldwide," TechCrunch, December 19, 2013,
[10] Russell Brandom, "Uber CEO defends surge pricing, promises rapid growth in 2014," The Verge, January 8, 2014,
[11] Marketingcharts, "The collaborative economy: Demographics of 'sharers,'" March 6, 2014,
[12] CB Insights data, Deloitte analysis, March 2014.
[13] Jeremiah Owyang, Alexandra Samuel, and Andrew Grenville, Sharing is the new buying: How to win in the collaborative economy, Vision Critical, , accessed May 2, 2014.
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[22] Barbara Thau, "Etsy partners with Nordstrom, West Elm: More mall stores in store?" Forbes, March 7, 2013,
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[27] Thia Shi Min, "IKEA creates 'online flea market' to sell its second-hand furniture," Taxi, October 29, 2013,
[28] Nick Summers, "Citi Bike: Citibank's New York marketing coup," Bloomberg Businessweek, October 31, 2013,
[29] Lisa Boone, "West Elm pulls all Cody Foster products following copycat accusations," Los Angeles Times, October 18, 2013,
[30] Tracy Alloway, "Wells Fargo bans staff from investing in P2P loans," Financial Times, January 20, 2014, #axzz2vDbjlqGi.
Chapter 2
[31]
[32] "IT Hardware Report," UBS, September 17, 2013.
[33]
[34]
[35]
[36] "US Telecom, Handsets and Towers," Macquarie (USA), May 16, 2013.
[37]
[38]
[39] "IT Hardware Report," UBS, September 17, 2013.
[40] BIA/Kelsey U.S. Local Media Forecast, ;
[41] Forecast: IT Services, 2011-2017, 4Q13 Update, Gartner Group.
[42] According to "Forecast: Public Cloud Services, Worldwide, 2011-2017, 4Q13 Update" (Gartner), IaaS is the fastest growing segment of the cloud services market, with a CAGR of more than 40 percent. But it is also one of the smallest, accounting for less than 10 percent. The biggest components are cloud-based advertising, applications (SaaS) and business process as a service, which includes processes such as HR, e-commerce, payments, and finance.
[43]
[44]
[45]
[46]
[47]
[48] Gartner Group, "Beyond the Government CIO: Chief Data or Digital Officers?" (October 7, 2013) and "Early Trends in Recruiting Chief Digital Officers" (November 14, 2013).
[49]
[50]
[51] Tech Trends 2014: Inspiring Disruption, Deloitte University Press, 2014.
[52]
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[54]
Chapter 3
[55] Based on a search of all media types on wsj.com from January 1, 2010, through December 30, 2013. There were 31 references in 2010 and 128 in 2013.
[56] CB Insights, Deloitte analysis.
[57] Reuters, "ROBO-STOX launches first benchmark index tracking global robotics and automation sector," October 23, 2013, +b9+PRN20131022.
[58] Jason Dorrier, "Google officially enters the robotics business with acquisition of seven startups," Singularity Hub, December 8, 2013,
[59] Emmet Cole, "Major law firm debuts robotics practice group," Robotics Business Review, November 13, 2013,
[60] Marie Cabural, "Facebook Inc (FB) hiring staff for new artificial intelligence lab," OppTrends.com, December 10, 2013,
[61] Volvo Car Group, "Volvo Car Group initiates world unique Swedish pilot project with self-driving cars on public roads," press release, December 2, 2013,
Nick Jaynes, "BMW teams with Continental for fully autonomous cars by 2025," Digital Trends, February 28, 2013,
[62] Quentin Hardy, "IBM is betting that Watson can earn its keep," New York Times, January 8, 2014,
[63] IBM, "IBM Watson hard at work: New breakthroughs transform quality care for patients," news release, February 8, 2013,
[64] CB Insights data, Deloitte analysis
[65] Thomas Meyer, "New generation of robots moving towards closer collaboration with people," L'Atelier, October 9, 2013,
[66] Newley Purnell, "A Chinese province is trying to solve its labor problems with robots," Quartz, November 15, 2013,
[67] IBM Research, "IBM Watson healthcare collaboration with Cleveland Clinic," , accessed January 17, 2014.
[68] Rage Frameworks, Enabling the intelligent enterprise: Rage case studies, 2013.
[69] "Narrative Science," filmed September 10–11, 2013, FinovateFall 2013 video, 7:30, , accessed January 17, 2014.
[70] IBM, "IBM Watson hard at work: New breakthroughs transform quality care for patients," news release, February 8, 2013,
[71] Case study provided by Rage Frameworks in December 2013 for a client that cannot be publicly named.
[72] Kiva Systems, "Crate & Barrel EVP of Global Operations perspective," video, 5:29, , accessed January 17, 2014.
[73] Universal Robots, "First robot collaborates directly with employees in Volkswagen plant," August 29, 2013,
[74] Matthew Humphries, "Boston Dynamics' BigDog robot learns how to throw concrete blocks," Geek, March 1, 2013, ; Boston Dynamics, "Changing your idea of what robots can do," , accessed January 17, 2014.
[75] Volvo Car Group, "Volvo Car Group initiates world unique Swedish pilot project with self-driving cars on public roads," press release, December 2, 2013,
Nick Jaynes, "BMW teams with Continental for fully autonomous cars by 2025," Digital Trends, February 28, 2013,
[76] Tom Simonite, "Data shows Google's robot cars are smoother, safer drivers than you or I," MIT Technology Review, October 25, 2013,
[77] Rio Tinto, "Rio Tinto's autonomous trucks move 100 million tonnes," press release, April 23, 2013,
[78] Peter Ker and Brian Robins, "BHP speeds up iron ore updating," Sydney Morning Herald, July 2, 2013,
[79] Garry Mathiason, "10 areas of employment and labor law," Robotics Business Review, November 13, 2013,
Chapter 4
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[84]
[85]
[86] Tamar Lewin, "Instruction for masses knocks down campus walls," New York Times, March 4, 2012,
[87] William D. Eggers and John Hagel, Brawn from brains: Talent, policy and the future of American competitiveness, Deloitte University Press, September 27, 2012, , accessed December 15, 2013.
[88] Karen O'Leonard, The Corporate Learning Factbook, Bersin by Deloitte, January 22, 2013.
[89] Josh Bersin, "Corporate recruiting explodes: A new breed of service providers," Forbes, May 23, 2013,
[90] Don Willmott, "IAB: Digital ad spend surpassed $20B in first half of 2013," ad exchanger, October 9, 2013, , accessed December 16, 2013.
[91] CB Insights, 2013 ed tech investment snapshot: Deal activity ticks up but venture capital funding down 26%, July 25, 2013, , accessed December 16, 2013.
[92] Coursera, "Verified Certificate," , accessed December 8, 2014; edX, "Verified Certificate," , accessed December 8, 2014.
[93] Udacity, "Open Education Alliance," , accessed December 8, 2014.
[94] Lal Jones-Bey, Coursera and your career, Coursera blog, December 4, 2012, , accessed December 16, 2013.
[95] Udemy, "What is Udemy for business?" , accessed December 8, 2014.
[96] Patrick Cavallario, "Global steel manufacturer Tenaris adopts edX platform for employee training," edX, Tuesday, November 12, 2013, , accessed December 16, 2013.
[97] Press release, "BloomNet® selects Udemy to launch a world-class online education platform," Wall Street Journal, October 30, 2013, #!.
[98] Patrick Cavallario, "Global steel manufacturer Tenaris adopts edX platform for employee training," edX, Tuesday, November 12, 2013, , accessed December 16, 2013.
[99] Jones-Bey, Coursera and your career.
[100] openSAP, "About openSAP," , accessed December 16, 2013.
[101] Matthew Cook, "Introducing tales from the genome on Udacity," the 23 and me blog, September 17, 2013, , accessed December 16, 2013.
[102] Press release, "edX to work with French Ministry of Higher Education to create national online learning portal," edX, October 3, 2013, , accessed December 16, 2013.
Press release, "edX open source platform chosen to power China's new online education portal," edX, October 10, 2013, , accessed December 16, 2013.
Chapter 5
[103] Deloitte analysis.
[104] Natan Linder, Rony Kubat, Pattie Maes, and Ben Weissmann, "LuminAR Lens," Fluid Interfaces Group, MIT Media Lab, , accessed November 18, 2013.
[105] Dee Depass, "Some jobs are shifting back to Minnesota in 'Reshoring'," StarTribune, July 30, 2012, , accessed November 18, 2013; John Koten, "A revolution in the making," Wall Street Journal, June 10, 2013, , accessed November 18, 2013.
[106] Associated Press, "First US made smartphone, just as cheap to produce," CBS DFW, August 28, 2013, , accessed November 19, 2013.
[107] Becky Bereiter, "Perdue attends ceremony marking Siemens expansion in Charlotte," News 14 Carolina, , accessed November 18, 2013.
[108] Siemens, "Simulation software: The key to competitive advantage," Pictures of the Future, spring 2013, , accessed November 18, 2013; Bernard Charlès and Thibault de Tersant, "Analyst meeting Q2 & H1 2013," Dassault Systems, , accessed November 20, 2013.
[109] National Association of Manufacturers, "Facts about manufacturing in the United States," 2013, , accessed November 18, 2013.
[110] "Additive Manufacturing Handbook," Deloitte internal document.
[111] Research and Markets, "Carbon fibers & carbon fiber reinforced plastics (CFRP)-A global market overview," Yahoo Finance, September 30, 2013, , accessed November 18, 2013.
[112] Dassault Systèmes, "Analyst meeting Q2 & H1 2013."
[113] MIT Media Lab, "LuminAR," , accessed 11/27/2014.
[114] Jim Henry, "The BMW i3 electric vehicle updates the graduate: 2014-one word; fibers," Forbes, July 31, 2013, , accessed November 18, 2013.
[115] Koten, "A revolution in the making."
[116] Wailin Wong, "Motorola Mobility betting big on Moto X production in Texas," Chicago Tribune, September 11, 2013, , accessed November 18, 2013.
[117] @RedEyeOnDemand, "How many 3D printing locations do you have globally," Twitter, November 19, 2013, , accessed November 20, 2013.
[118] Julie Bird, "A big investment in Charlotte youth," Charlotte Business Journal, June 17, 2011, , accessed November 18, 2013.
[119] Steve Culp, "New threats to supply chains call for new approaches to risk management," IndustryWeek, June 7, 2013, , accessed November 18, 2013.
Chapter 6
[120]
[121]
[122] CB Insights data, Deloitte analysis.
[123] Gartner, "Key Findings From U.S. Digital Marketing Spending Survey, 2013," March 6, 2013.
[124]
[125] Cotton Delo, "U.S. adults now spending more time on digital devices than watching TV: Digital devices now get more than five hours per day, according to eMarketer," AdAge, August 1, 2013, , accessed November 1, 2013.
[126] "The story of two techs: Smartphone & tablet adoption & usage," visual.ly, May 22, 2013, , accessed November 1, 2013.
[127] Jack Neff, "Unilever ad spending hits new heights, but agency fees on downward trend: Good news for marketer not necessarily good news for agencies," AdvertisingAge, January 23, 2013, , accessed November 1, 2013.
[128] "P&G shifts marketing dollars to online, mobile: World's largest advertiser says as much as 35% of ad budget going to digital media," The Wall Street Journal, , accessed November 4, 2013.
[129] Key findings from Gartner,"U.S. Digital Marketing Spending Survey," 2013.
[130] Daniel Kehrer, "Why CMO job security is rising," Forbes, July 30, 2013, , accessed November 1, 2013.
[131] Deloitte Investment Intelligence sensing app.
[132] Mark Sweney, "Digital age is driving force behind Publicis-Omnicom merger: Rise of digital giants-from Google and Microsoft to Facebook and Twitter-has undermined traditional ad agency model," The Guardian, July 29, 2013, , accessed November 1, 2013.
[133] Pete Swabey, "Ali Hine, former IT chief of the spread-betting specialist, took on the CMO mantle to inject technology into marketing," InformationAge, July 8, 2013, , accessed November 1, 2013.
Chapter 7
[134] Including reduced costs, increased revenues, and changes in market share;
[135] Peter C. Evans and Marco Annunziata, Industrial Internet: Pushing the boundaries of minds and machines, GE, , accessed June 25, 2013.
[136] CB Insights, The Internet of Things-$752 invested across 112 deals in the last year, May 13, 2013, , accessed June 25, 2013.
[137] Gartner, Market Trends: IT Services for Machine-to-Machine Communications, U.S., 2012, September 28, 2012.
[138] Internet of Things: Privacy and Security in a Connected World. Proc. of Internet of Things: Privacy and Security in a Connected World, FTC Conference Center, Washington DC. Federal Trade Commission, November 19. 2013,
[139] Including reduced costs, increased revenues and changes in market share; ;
Peter C. Evans and Marco Annunziata, Industrial Internet: Pushing the boundaries of minds and machines, GE , accessed June 25, 2013.
[140] Michael J. de la Merced, "Verizon to buy Hughes Telematics for $612 million," Dealbook, June 1, 2012, , accessed June 25, 2013.
[141] Matthew Finnegan, "Boeing 787s to Create Half a Terabyte of Data per Flight, Says Virgin Atlantic," Computerworld UK, IDG Inc., March 6, 2013,
[142] Kevin Ashton, "That 'Internet of Things' thing," RFID Journal, June 22, 2009, , accessed on June 25, 2013.
[143] Verizon, When time is of the essence, J.B. Hunt drives to deliver exceptional service, , accessed June 25, 2013.
[144] Smart Grid Network, ComEd shows off smart-grid-Electrical system could save consumers money, February 22, 2013, , accessed June 25, 2013;
Verizon, Creating megawatts of efficiencies with smart energy, , accessed June 25, 2013.
[145] John Tozzi, "'Take your pills' reminders from apps and gadgets," Bloomberg Businessweek, March 28, 2013, , accessed June 25, 2013.
[146] ABI Research, "Wireless healthcare and fitness market data," February 28, 2012.
[147] Nathan Ingraham, "Nest reportedly shipping over 40,000 learning thermostats every month," The Verve, January 30, 2013, , accessed June 25, 2013.
[148] IBM, "IBM introduces predictive analytics software and services that forecast asset failure," March 21, 2013, , accessed June 25, 2013;
Alex Woodie, "New IBM software aims to predict mechanical failures," IT Jungle, April 1, 2013, , accessed June 25, 2013.
[149] Christopher Mims, "How the 'Internet of Things' is turning cities into living organisms," Fast Company, August 2, 2012, , accessed June 25, 2013.
[150] Gartner, Market Trends: IT Services for Machine-to-Machine Communications, U.S., 2012, September 28, 2012.
[151] CB Insights, The Internet of Things-$752 invested across 112 deals in the last year, May 13, 2013, , accessed June 25, 2013.
[152] Google Trends, "Internet of Things," #q=%22internet%20of%20things%22, accessed June 25, 2013.
Chapter 8
[153] They subsequently merged,
[154] "ODesk Hourly Billings Jump." Staffing Industry Analysts, Crain Communications Inc, January 29, 2013,
[155] "Rise of the Software Machines," Economist, Economist Newspaper Ltd, January 19, 2013,
[156] "oDesk hourly billings jump," Staffing Industry Analysts, January 29, 2013,
[157] According to a recent email exchange with the founder, Nick Cronin.
[158] Speech at Council on Foreign Relations, March 7, 2013.
[159] "Why hire a lawyer? Computers are cheaper," Wall Street Journal, June 18, 2012,
[160] Joseph Walker, "Meet the new boss: big data companies trade in hunch-based hiring for computer modeling," Wall Street Journal, September 20, 2012,
[161] Jessica Leber, "An algorithm to pick startup winners," MIT Technology Review, July 9, 2012,
[162] James Rogers, "IBM CEO: We're widening Watson's reach," The Street, March 8, 2013,
[163] "A - Intelligent Technologies for Decision Making," United States Department of the Navy, June 19, 2012, , accessed June 14, 2013.
[164] "Robotic automation emerges as a threat to traditional low-cost outsourcing," Blue Prism, , accessed June 14, 2013.
Chapter 9
[165] U.S. Energy Information Administration, "Short-term Energy Outlook," December 9, 2014, , accessed December 14, 2014.
[166] Asjylyn Loder, "Oil Bust of 1986 Reminds U.S. Drillers of Price War Risks," Bloomberg, , accessed December 14, 2014.
[167] "Short-term Energy Outlook."
[168] U.S. Energy Information Administration, "Pad drilling and rig mobility lead to more efficient drilling," September 11, 2012, accessed December 15, 2014.
[169] On-background conversations with major producers.
[170] "Short-term Energy Outlook."
[171] Catherine Ngai, "U.S. Crude Oil Production in July Highest in 27 Years: EIA," Reuters, Ed. Marguerita Choy, Thomson Reuters, August 12, 2014,
[172] British Petroleum, "BP Statistical Review of World Energy June 2014," , accessed December 8, 2014; U.S. Energy Information Administration, "How much natural gas does the United States have and how long will it last?" , accessed December 8, 2014.
[173]
[174] Bob Downing, "Processing plants, pipelines worth $7 billion coming to Ohio," Akron Beacon Journal Online, December 9, 2012,
[175] "GAIL to spend $1 billion in shale gas asset acquisition in US," The Economic Times, February 1, 2013,
[176] Bob Downing, "Processing plants, pipelines worth $7 billion coming to Ohio," Akron Beacon Journal Online, December 9, 2012,
[177] U.S. Energy Information Administration, Global natural gas prices vary considerably, September 30, 2011,
[178] ;
U.S. Department of Energy, "Applications received by DOE/FE to export domestically produced LNG from the lower-48 states (as of April 2, 2013)," , accessed May 8, 2013.
[179] Mark Thompson, "U.S. to become biggest oil producer-IEA," CNNMoney, November 12, 2012,
[180] Marc S. Lipschultz, Historic opportunities from the shale gas revolution, KKR, November 2012,
[181] The total number of North American deals (including all subsectors) given by PLS Inc. (www.plsx.com) is 404 (261 U.S., 143 Canada) with a total deal value of $187 billion. Total deal value for North America in 2011 was $207.2 billion.
[182] Analysis of data from PLS Inc. (www.plsx.com).
[183] The INGAA Foundation, Inc., North American midstream infrastructure through 2035-A secure energy future report, June 27, 2011,
Chapter 10
[184]
[185]
[186] CB Insights data, Deloitte analysis.
[187] CB Insights data, Deloitte analysis.
[188] See, for instance, SEC guidance on disclosure of security risks and incidents: ;
[189] Andrew Shain, "SC hacking solution could cost $15 million next year," The State, May 8, 2013,
[190] Eric Engleman and Chris Strohm, "Cybersecurity disaster seen in US survey citing spending gaps," Bloomberg, January 31, 2012,
[191] Jody R. Westby, Governance of enterprise security: CyLab 2012 report-How boards and senior executives are managing cyber risks, May 16, 2012,
[192] Gartner, "Forecast: Information Security, Worldwide, 1Q13 Update," May 10, 2013.
[193] CB Insights data, Deloitte analysis.
[194] Cybersecurity Act of 2012, S. 2105, 112th Congress (2012),
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